Solvestay

Privacy Policy

Last updated: April 2026. This policy describes how Solvestay ("we", "us") handles information when you use our website and services.

1. Information we collect

  • Account data — Name, email, phone, and profile details you provide when registering or completing your profile.
  • Property & listing data — Descriptions, photos, location, pricing, and availability you submit as an owner or that we display from your listings.
  • Usage & technical data — IP address, device type, browser, pages viewed, and cookies or similar technologies used to keep you signed in and improve the product.
  • Payments — Payment processing is handled by third-party providers (e.g. Razorpay). We do not store full card numbers on our servers; we may store transaction references and subscription status.

2. How we use information

We use data to:

  • Operate accounts, listings, search, and messaging features.
  • Verify owners and reduce fraud where applicable.
  • Process payments and manage subscription passes.
  • Send service-related notices and respond to support requests.
  • Improve security, analytics, and product experience.

3. Sharing

We may share information with service providers (hosting, database, email, payments) who process it on our instructions. We may disclose information if required by law or to protect rights and safety. We do not sell your personal information to third parties for their independent marketing.

4. Retention

We retain data as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce our agreements.

5. Your choices

  • Access or update profile information in your account settings.
  • Request deletion of your account where applicable law allows.
  • Control cookies through your browser settings (some features may require cookies).

6. Security

We use reasonable technical and organizational measures to protect data. No method of transmission over the Internet is 100% secure.

7. Children

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date.

9. Contact

For privacy questions, contact us at support@solvestay.com.